Navigating the Conversations tab and the features it holds.
Sending an individual message
Ever want to send one person a message without blasting it to all of your contacts? Here is how.
1) Make sure the person is added to your Respond Flow as a contact!!
2) Navigate to the conversations page and hit the "+" button and enter the person's name.
3) Type your message into the conversation bar, hit send, and get the conversation started!
Searching for conversations.
In addition, you can search for replies as well. This method is great for locating a specific conversation if you have a big amount of phone numbers in your database.
Click on the "search" icon and type in a contact's name to bring up the conversation. You can also filter by "unread", "opened", and "closed".
We will continue to update this article as changes are made to Respond Flow.