FAQs and Troubleshooting

• What makes a great text message?
• Can I Send Links?
• Why am I being charged for additional messages?
• How does per SMS billing work?
• Respond Flow contact information
• What is Respond Flow?
• What is TCPA?
• Do you have a mobile app?
• Where is my Respond Flow ID?
• Can I add multiple users?
• What is a Custom Field?
• What is an external signup link and where can I find mine?
• What is the difference between a Wave and a Flow?
• Can people call my Respond Flow number?
• What are blackout times?
• What integrations do you have available?
• What are the different user permissions?
• Can I have multiple accounts?
• How do I add contacts?
• Can I remove or add user permissions