How to set up your account
Yay! You've signed up for Respond Flow, now what? Don't worry, we've got you covered. With this article I will give you a quick overview of Respond Flow and also show you s couple things to set you to get you started.
Welcome to Respond Flow! You have logged in and by default are now on the Dashboard page. This is where you will see information about how many texts you have sent, how many replies you have gotten, and how many people have opt-out of your texts. You can segment the information by date range as well to help analyze what texts triggered the most responses. Once you start texting regularly, your graph might look something like this ⬇️. You can also see the side menu, the settings dropdown, and the chat button (those will appear on every page).
Lets's go over the menu and the icons and what the mean.
|Rewards (when applicable)|
Now lets see the Settings dropdown - to set things up we need to be in Account Settings
Alright, here in Account Settings, this is what you should see. From here you can add users/accounts, set blackout times, set up call forwarding and more.
|General account information|
|Select your plan|
|Add accounts or select accounts to edit|
|Create a group of accounts and manage|
|Add and edit user permissions|
|Control times to not send messages|
|Segment, organize, and target contact lists|
|Current available integrations|
Once you select the account you will see the general account information.
Once you have your account settings set up you're ready to get started.
We suggest going in this order
3) Send Wave
4) Watch the responses roll in!