Getting started with Respond Flow: Setting up your account

How to set up your account

Yay! You've signed up for Respond Flow, now what? Don't worry, we've got you covered. With this article I will give you a quick overview of Respond Flow and also show you s couple things to set you to get you started.

Welcome to Respond Flow! You have logged in and by default are now on the Dashboard page. This is where you will see information about how many texts you have sent, how many replies you have gotten, and how many people have opt-out of your texts. You can segment the information by date range as well to help analyze what texts triggered the most responses. Once you start texting regularly, your graph might look something like this ⬇️. You can also see the side menu, the settings dropdown, and the chat button (those will appear on every page).

Lets's go over the menu and the icons and what the mean.


	Dashboard
	Conversations
	Waves
	Flows
	Contacts
	Templates
	Rewards (when applicable)

Now lets see the Settings dropdown - to set things up we need to be in Account Settings

Alright, here in Account Settings, this is what you should see. From here you can add users/accounts, set blackout times, set up call forwarding and more.

	General account information
	Select your plan
	Add accounts or select accounts to edit
	Create a group of accounts and manage
	Add and edit user permissions
	Control times to not send messages
	Segment, organize, and target contact lists
	Current available integrations