On the sidebar menu, click on the Settings Icon then click on USERS.

The window will then show you Active Users.

From here you will see that the button at the top right of the page has changed to CREATE USER

At this point a new pop-up will appear for you to enter the NEW USER information

You will first select the ROLE for the new user, here are the 4 options and what each of them can do:

  1. Account Admin
    Manage Users (Add/Delete)
    Manage User Permissions (Change permissions on other users)
    Manage call forwarding number
    Manager integrations (Create/Delete)
    Dashboard Access (Y/N)
    Conversations Access (View/Edit)
    Waves Access (View/Edit)
    Flows Access (View/Edit)
    Templates Access
    Contacts (View/Edit/Delete)
    Lists (View/Edit/Delete)
  2. Organization Admin
    Everything except billing and buying or deleting numbers
  3. Super User
    No Organization permissions, just account permissions
  4. Responder
    Conversation and list access only

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