When you are connecting Respond Flow to Zapier you will be asked to authenticate your account so it knows what account to add new contacts to and send messages from.

This is how the authentication looks on the Zapier end:

The first two fields will be your Respond Flow username and password. Use the same information you use to log into your Respond Flow account.

However your Respond Flow ID is a secret number associated to your account that is randomly created to secure your privacy. Here is how you will find it.

First, go to your account settings. You will find it by clicking on your name on the top right hand side of your platform and clicking on "Account Settings".


Once you have your account settings page opened, scroll down to the bottom and you will see a section titled "Twilio Details".  Here you can see your Twilio number as well as your randomly generated Respond Flow ID.

Enter your Respond Flow ID on your Zapier authenticator and voila! You are now ready to fully automate your account creation.

Please reach out if you have any questions or concerns and we will happily help out.

Did this answer your question?